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Reading about the new Huawei cellphones specifications, two weeks ago, I went to a Huawei sell center in Tehran to buy a new cell phone. The person who were in charge of that sell center, told me that if you buy Nova 2 Plus, we will give you a gift card that worth...
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2.5
#1101635
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After spending some time on chat, then on the phone, i was able to work my way up the supervisory ladder of the customer service department. Going through Paul who literally just hung up on me. To Jesse, the apparently boss less supervisor who would not and could not...
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2.3
I didn't like
  • Poor customer service when having a probem with their product
#1089347
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Last august 10 around 7pm I came to the Huawei store at sm sucat to ask about the problem of setting my wall paper because everytime I set my home screen wall paper the lockscreen was also the same & I ask them if they might know the settings about it..but...
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#1086612
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Never buy a Huawei phone

Huawei
#1070580
1.0
Details
Music so quite that you can hear outside noise with beat headphones(on top volume) bottons glitch putsin numbers out of nowhere, there is room for only a few apps, the battery life is very low and the list goes on
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Customer service
Diversity of Products or Services
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Huawei Smartwatch Warranty Review

Huawei
#921726
2.5
Details
Customer service is not good at all. Warranty coverage is not as advertised. Not ever going to buy from company again. Spending a lot for a product that's not covered properly. I expected more but was horribly disappointed.
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Customer service
Diversity of Products or Services
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Huawei Cell Phone Review

Huawei
#895652
4.7
Details
Brilliand devices, the only quirk is, when the alarm pops up the touch screen completely stops working for some reason and you have quite possibly the shittest alarm theme blaring at your face untill it decides to stop. Trust me when I tell you some women harmonizing with a mediocer tune for 10 minutes at 5am every morning is not the best wake up call.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Website

Huawei Cell Phone Review

Huawei
#866580
3months ago i buy this. Now very slow. Always miss conection. Very bad phone.
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I purchased my Huawei Honor 8 back in January 2017. I had been extremely happy with the unit itself until I had an issue with call volume decreasing to nothing in the middle of a conversation. I purchase the phone at a national retailer in Puerto Rico. When I called...
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1.0
I didn't like
  • Awful customer service
  • Warranty service
#1085633
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Terrible Customer Service!! Extremely disappointing. I called them this morning regarding a Huawei Phone (Honor 6) which is about 6 months old and still under warranty (bought on Amazon). Issue is (i) the GPS does not work (Google Maps has no idea where we are!, and...
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1.0
I didn't like
  • Awful customer service
  • Quality of the product i purchased
#1084686
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For 5 months Huawei have been making empty promises to provide a software and security patch update for my Huawei P9 smartphone. My phone is still on a Sept 2016 Android security patch making it vulnerable to the latest threats. Huawei can give no timescale as to when...
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2.3
Martlesham, England
I liked
  • Design and build quality
I didn't like
  • Total lack of product support
#1078896
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Totally PISSED ! yes Totally furious. Their customer service sucks so bad its not even funny. My Nexus 6P IMEI was listed as a Canadian device. Told him repeatedly I live in US and bought it from Google Play store of US. He said we can't cover your device -- Google...
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2.0
#1076583
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My claim was already set up and ready to go the only thing they had to do was generate a shipping label. I called them 7 times in total in span of almost 4 week. In the 5th and 6th call they said I will get the email in 20 minutes. Still nothing. The last 7th call I...
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#1073980
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i took my phone in for screen repair as it fell and the screen broke, i then sent it to huawei Melrose Arch via Their door to door service of warranty ony to find That Huawei Mate 7 Are not having warranty plans only p9s and so forth. the phone went for repairs in...
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3.0
Melrose North, Gauteng
I didn't like
  • Poor customer service when having a probem with their product
  • Customer support
  • Upset and unhappy customer
#1069220
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I have a MateBook and Keyboard. The keyboard stopped working so I sent it in for repair/replacement. They requested photos and copy of proof of purchase. Shipping RA label sent same day, shipped the keyboard next day. Weeks passed and no keyboard, calling was futile as...
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2.5
I didn't like
  • No followup
#1069204
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