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i bought Huawei Y7 prime just two months ago and initially it was working good. now just in two months it shows the charger cable not functioning at all, the head is working but cable is not working and i have to replace it. the more critical issue is that sometimes...
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2.0
I didn't like
  • Y7 prime
#1127372
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I was incredibly happy with the Nexus 6P for a year. I told everybody about how great the phone was and convinced several friends to buy the same phone. It was a great phone until two days before the warranty expired and the infamous battery issue began to occur. I...
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1.5
I didn't like
  • Total lack of product support
  • Warranty service
  • Poor customer service when having a probem with their product
#1120465
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they put the wrong lable on the package sent to me, and the package was lost, ups already issued the form to claim for payment, but they've done nothing on that, every time when I called in, they let me to wait 24-48 hours to get the update, after that, nothing heard...
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1.0
#1119216
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Huawei - Bad experience no ethics

Huawei
#1123417
My p10 fell in water how do i quote me R13700 to fix when a new one costs R9500 please explain
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Huawei - Cytan

Huawei
#1116006
Huawei mate is good smart phone, but just the e-mail very pool to open a lot of email cannot open, not same like Samsung all kinds of email can open.
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Never buy a Huawei phone

Huawei
#1070580
1.0
Details
Music so quite that you can hear outside noise with beat headphones(on top volume) bottons glitch putsin numbers out of nowhere, there is room for only a few apps, the battery life is very low and the list goes on
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
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Huawei Smartwatch Warranty Review

Huawei
#921726
2.5
Details
Customer service is not good at all. Warranty coverage is not as advertised. Not ever going to buy from company again. Spending a lot for a product that's not covered properly. I expected more but was horribly disappointed.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Reading about the new Huawei cellphones specifications, two weeks ago, I went to a Huawei sell center in Tehran to buy a new cell phone. The person who were in charge of that sell center, told me that if you buy Nova 2 Plus, we will give you a gift card that worth...
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2.5
#1101635
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After spending some time on chat, then on the phone, i was able to work my way up the supervisory ladder of the customer service department. Going through Paul who literally just hung up on me. To Jesse, the apparently boss less supervisor who would not and could not...
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2.3
I didn't like
  • Poor customer service when having a probem with their product
#1089347
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Last august 10 around 7pm I came to the Huawei store at sm sucat to ask about the problem of setting my wall paper because everytime I set my home screen wall paper the lockscreen was also the same & I ask them if they might know the settings about it..but...
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#1086612
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I purchased my Huawei Honor 8 back in January 2017. I had been extremely happy with the unit itself until I had an issue with call volume decreasing to nothing in the middle of a conversation. I purchase the phone at a national retailer in Puerto Rico. When I called...
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1.0
I didn't like
  • Awful customer service
  • Warranty service
#1085633
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Terrible Customer Service!! Extremely disappointing. I called them this morning regarding a Huawei Phone (Honor 6) which is about 6 months old and still under warranty (bought on Amazon). Issue is (i) the GPS does not work (Google Maps has no idea where we are!, and...
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1.0
I didn't like
  • Quality of the product i purchased
  • Awful customer service
#1084686
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For 5 months Huawei have been making empty promises to provide a software and security patch update for my Huawei P9 smartphone. My phone is still on a Sept 2016 Android security patch making it vulnerable to the latest threats. Huawei can give no timescale as to when...
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2.3
Martlesham, England
I liked
  • Design and build quality
I didn't like
  • Total lack of product support
#1078896
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Totally PISSED ! yes Totally furious. Their customer service sucks so bad its not even funny. My Nexus 6P IMEI was listed as a Canadian device. Told him repeatedly I live in US and bought it from Google Play store of US. He said we can't cover your device -- Google...
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2.0
#1076583
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