filters
state:
Show
city:
Show
product:
Show
My claim was already set up and ready to go the only thing they had to do was generate a shipping label. I called them 7 times in total in span of almost 4 week. In the 5th and 6th call they said I will get the email in 20 minutes. Still nothing. The last 7th call I...
Read more
#1073980
Reply to reviews
i took my phone in for screen repair as it fell and the screen broke, i then sent it to huawei Melrose Arch via Their door to door service of warranty ony to find That Huawei Mate 7 Are not having warranty plans only p9s and so forth. the phone went for repairs in...
Read more
3.0
Melrose North, Gauteng
I didn't like
  • Customer support
  • No followup
  • Upset and unhappy customer
#1069220
Reply to reviews
I have a MateBook and Keyboard. The keyboard stopped working so I sent it in for repair/replacement. They requested photos and copy of proof of purchase. Shipping RA label sent same day, shipped the keyboard next day. Weeks passed and no keyboard, calling was futile as...
Read more
2.5
I didn't like
  • No followup
#1069204
Reply to reviews

Huawei Cell Phone Review

Huawei
#895652
4.7
Details
Brilliand devices, the only quirk is, when the alarm pops up the touch screen completely stops working for some reason and you have quite possibly the shittest alarm theme blaring at your face untill it decides to stop. Trust me when I tell you some women harmonizing with a mediocer tune for 10 minutes at 5am every morning is not the best wake up call.
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

Huawei Cell Phone Review

Huawei
#866580
3months ago i buy this. Now very slow. Always miss conection. Very bad phone.
Comment
Show

Short Review on April 05, 2016

Huawei
#824119
3.0
Details
Doesn't work please call 406 741 2199. Caralinda
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website

Huawei Cell Phone Review

Huawei
#763211
3.3
Details
Phone locks up, have to remove the back ,take out and replace battery and reboot. Internal storage dreadful, the sound is bad and it gets to hot when on. Do not buy.
Comment
Show
Diversity of Products or Services
Product or Service Quality
Style and Design
Bought a Nexus 6P, which turned out to be a lemon. After installing the provided patches my phone began to shut off unexpectedly. The phone became unusable so I called their support line and began what became a long road to the ebyss. I provided the pics, IMEI number,...
Read more
#1061693
Reply to reviews
My phone randomly crashed they said that they would send me the postage tags to send it within 2-4 business days but a week later when I called it still hadn't been sent. I called several more times but it still hasn't been dealt with. They have continuously told me...
Read more
#1054853
Reply to reviews
ordered Honor 6x from honor store. it arrived with hardware defect. called 3 times (on hold for 50 minutes each), on third try got a live agent. started the RMA request, since they can't do exchange. I had to return to get refund, then buy a new phone. use chat each...
Read more
1.9
#1045091
Reply to reviews
Called and had to wait over 15 minutes to talk to a rep. The rep helped troubleshoot, but concluded that there was a defect. The new phone cannot make a call using a SIM card even though the signal strength is at 5 bars and the SIM card is recognized as the vendor name...
Read more
3.5
I liked
  • Telephone rep friendly
I didn't like
  • Warranty non-service
#1043130
Reply to reviews
After two weeks I am still waiting on a shipping label to have my 6P repaired, not to mention their estimate of 30 days to have it repaired once they receive it. So far I have made three phone calls to customer service with at least thirty minutes of hold timing...
Read more
Anonymous
Casey

If you still have not gotten the label, you probably won't. They cancel RMAs on a whim and don't inform people with they do it. You have my empathy. Been there.

#1042039
Reply to reviews
I am contractor working on Huawei Africa ftth projects in south Africa and this company doesn't pay their contractors,you have to get from the moon to get played,my company name is wmt based in pretoria centurion south Africa,dealing with huawei centurion,Chinese are...
Read more
Anonymous
lucky

I done an ftth project for Huawei africa and this,was the biggest mistake of my life this company doesn't pay there contractors,every time I ask about my due payments I am bei...

#1039293
Reply to reviews
I am not sure what to do, 3 weeks back I faced this issue that my phone went into continuous boot mode. Its been more than 12 business days since huawei received my device, and still noone has any clue as to whats going on with my device. I have called them atleast...
Read more
Anonymous
***ed 6P User

I can honestly say this is the same complaint I was assured between 7 to 11 days I would "have the phone in my hand" that was on April 5th and I am now told to "call back May ...

Anonymous
Anonymous

Same here. Horrible experience. No one has a clue. No response. No communication. My phone was sent over 4 weeks ago. If I don't hear anything, I am assuming they lost the pho...

1.0
#1030163
Reply to reviews