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Huawei - Refund issue

After all formalities Honor 7X was returned back and on January 11th phone was delivered to Huawei office. Till now they haven't returned the refund. Every time I am informed refund software issue. I regret buying this phone
1.5
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1182677
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Huawei

rubish customer service very very bad online dont buy huawei phones
3.2
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1179170
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Huawei - Mate 9 global problem

Worst organization in the world , i am gonna make a complaint at the court , as i bought mate 9 mobile since 2 month and it was defected 3 times the speaker is not working although they changed the whole device twice, shame on you.
1.7
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1172438
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Ordered a phone on Tuesday with next day air shipping. Wednesday the order had not shipped. Thursday the order had not shipped. Friday the order had not shipped. Customer service stated that their policy is to ship within one business day but then stated "24-48 hours...
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2.6
I liked
  • Design and build quality
I didn't like
  • Unwillingness to resolve the issue
  • Complete lack of response to my complaint
  • Upset and unhappy customer
#1172253
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Huawei - Worst Phone Ever

This phone has a tiny vocabulary and any word it does not recognize it will change to something totally unrelated.
#1159556
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 Fernando Palafox Wed, 12/20/17 07:18:03 am America/Los_Angeles  Hi there! Thank you for reaching Huawei Device USA. How may I be of help today?   Soumya 07:18:07 am  Hi    Fernando Palafox 07:18:12 am Hello Soumya. My name is Fernando I will be glad to help you...
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1.0
I didn't like
  • Poor customer service when having a probem with their product
#1152772
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I'm on disability and can't afford a $200+ phone. So I purchased a refurbished phone. I had an old fljp-phone that's been dropped in the water 3 times, run over (on the lawn) once by a car, fell off the roof of a moving (@60 MPH) car, dropped several times & still...
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1.5
I didn't like
  • Complete junk
#1150933
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I bought an honor 9 at launch but it lost mobile signal about 2 months ago when the phone was about 5 months old. So I contacted support to arrange a warranty repair they sent me a pack to send them the phone. The A week later I got a letter from them saying they won't...
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2.2
I liked
  • Phone when it worked
I didn't like
  • Poor customer service when having a probem with their product
  • Upset and unhappy customer
#1150631
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I have been trying to get Huawei to fix a cell phone that is still under warranty. They say they will do it, then I hear nothing. Their customer service is absolutely nonexistent. They keep making promises but DO NOT DELIVER. I get apologies. I get promises. I get...
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1.8
I didn't like
  • Upset and unhappy customer
  • Poor customer service when having a probem with their product
  • Quality of the product i purchased
#1142435
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After taking 2 mths requesting return label, I received phone back 2 days turnaround with NO repair and NO communication to inform me it's not under warranty because of water damage which is false. When I called, they said they believe water damage because my sim card...
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Anonymous
Anonymous

Huawei should repair if customer I'd willing to pay for the repair. It's funny they sell their products by saying you can plunge then in water, yet they state not under warran...

2.2
#1136707
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