Product: Huawei Cell Phone Repair Clear all filters (3 of 3 reviews match)
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I purchased my Huawei Honor 8 back in January 2017. I had been extremely happy with the unit itself until I had an issue with call volume decreasing to nothing in the middle of a conversation. I purchase the phone at a national retailer in Puerto Rico. When I called...
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1.0
Product
Huawei Cell Phone Repair
I didn't like
  • Awful customer service
  • Warranty service
#1085633
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After two weeks I am still waiting on a shipping label to have my 6P repaired, not to mention their estimate of 30 days to have it repaired once they receive it.So far I have made three phone calls to customer service with at least thirty minutes of hold timing waiting...
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Anonymous
Casey

If you still have not gotten the label, you probably won't. They cancel RMAs on a whim and don't inform people with they do it. You have my empathy. Been there.

Product
Huawei Cell Phone Repair
#1042039
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Its been more than 12 business days since huawei received my device, and still noone has any clue as to whats going on with my device. I have called them atleast half a dozen times, but they neither send mails nor they have any info on whats going on with it. I was...
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Anonymous
***ed 6P User

I can honestly say this is the same complaint I was assured between 7 to 11 days I would "have the phone in my hand" that was on April 5th and I am now told to "call back May ...

Anonymous
Anonymous

Same here. Horrible experience. No one has a clue. No response. No communication. My phone was sent over 4 weeks ago. If I don't hear anything, I am assuming they lost the pho...

1.0
Product
Huawei Cell Phone Repair
#1030163
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