Product: Huawei Nexus 6p Cell Phone Clear all filters (3 of 3 reviews match)
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Less than 2 years ago, I purchased a new Nexus 6P from the google store. I also use Google's project Fi as my cellular carrier. Last 2 nights (10/3, 4/2017), I contacted google because my Nexus 6P won't update to Oreo. System update indicates "Your system is up to...
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1.0
Product
Huawei Nexus 6p Cell Phone
I liked
  • Used to like google products and customer service
I didn't like
  • Google customer service is appalling
  • Google customer service
#1111213
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After spending some time on chat, then on the phone, i was able to work my way up the supervisory ladder of the customer service department.Going through Paul who literally just hung up on me. To Jesse, the apparently boss less supervisor who would not and could not...
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2.3
Product
Huawei Nexus 6p Cell Phone
I didn't like
  • Poor customer service when having a probem with their product
#1089347
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Bought a Nexus 6P, which turned out to be a lemon. After installing the provided patches my phone began to shut off unexpectedly. The phone became unusable so I called their support line and began what became a long road to the ebyss. I provided the pics, IMEI number,...
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Product
Huawei Nexus 6p Cell Phone
#1061693
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