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Huawei - Extremely disappointed. They blame policy to avoid responsibility.
I bought the Honor 8 whilst on holiday in New York two months ago and was so happy with the phone, the camera is amazing. On my return to the UK, the WiFi and bluetooth stop working. I go through all the troubleshooting advice on the web and then call the European...
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1.9
I liked
  • Excellent quality camera
  • Phone when it worked
I didn't like
  • Complete lack of response to my complaint
  • Hiding behind policy
  • Ignorant advice
#1136237
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i bought Huawei Y7 prime just two months ago and initially it was working good. now just in two months it shows the charger cable not functioning at all, the head is working but cable is not working and i have to replace it. the more critical issue is that sometimes...
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2.0
I didn't like
  • Y7 prime
#1127372
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Huawei - Bad experience no ethics

My p10 fell in water how do i quote me R13700 to fix when a new one costs R9500 please explain
#1123417
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I was incredibly happy with the Nexus 6P for a year. I told everybody about how great the phone was and convinced several friends to buy the same phone. It was a great phone until two days before the warranty expired and the infamous battery issue began to occur. I...
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1.5
I didn't like
  • Warranty service
  • Poor customer service when having a probem with their product
  • Total lack of product support
#1120465
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they put the wrong lable on the package sent to me, and the package was lost, ups already issued the form to claim for payment, but they've done nothing on that, every time when I called in, they let me to wait 24-48 hours to get the update, after that, nothing heard...
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1.0
#1119216
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Huawei - Cytan

Huawei mate is good smart phone, but just the e-mail very pool to open a lot of email cannot open, not same like Samsung all kinds of email can open.
Visakhapatnam, Andhra Pradesh
#1116006
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Reading about the new Huawei cellphones specifications, two weeks ago, I went to a Huawei sell center in Tehran to buy a new cell phone. The person who were in charge of that sell center, told me that if you buy Nova 2 Plus, we will give you a gift card that worth...
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2.5
#1101635
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After spending some time on chat, then on the phone, i was able to work my way up the supervisory ladder of the customer service department. Going through Paul who literally just hung up on me. To Jesse, the apparently boss less supervisor who would not and could not...
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2.3
I didn't like
  • Poor customer service when having a probem with their product
#1089347
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Last august 10 around 7pm I came to the Huawei store at sm sucat to ask about the problem of setting my wall paper because everytime I set my home screen wall paper the lockscreen was also the same & I ask them if they might know the settings about it..but...
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#1086612
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I purchased my Huawei Honor 8 back in January 2017. I had been extremely happy with the unit itself until I had an issue with call volume decreasing to nothing in the middle of a conversation. I purchase the phone at a national retailer in Puerto Rico. When I called...
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1.0
I didn't like
  • Warranty service
  • Awful customer service
#1085633
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